TERMS OF SERVICE

Overview

This website is operated by Velorlane. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.

  • Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time.

Accuracy of Product Information

We make every effort to display as accurately as possible the colors, dimensions, and weight capacities of our pet travel trailers and products. However, monitor displays may vary, and actual product dimensions may have slight manual measurement discrepancies (1-3 cm variance).

Limit of Liability

  • Velorlane shall not be held liable for any injury, loss, claim, or direct/indirect damages arising from the misuse or improper assembly of our products.

  • Customers are required to follow all safety guidelines when attaching pet trailers to bicycles or vehicles, including ensuring proper weight limits, securing pet safety harnesses, and observing local traffic laws.

CONTACT INFORMATION

If you have any questions regarding our policies, please reach out to us:

  • Store Name: Velorlane

  • Email: [support@velorlane.com]

  • Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)